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Service Technician (Refrigeration)

Atlanta, GA, USA Req #50
Tuesday, August 17, 2021
Neelands is a family owned, private Canadian company that has been in the refrigeration and HVAC business since 1958. We have a long history of providing comprehensive refrigeration and HVAC design, installation, and service offerings to Supermarkets as well as Commercial and Industrial markets across North America. We are a leader in advanced refrigeration technologies and state of the art products, offering turnkey solutions for new construction, retrofits for existing facilities, system controls, HVAC services, and sustainable energy services.

Since 1958, Neelands Group Limited has had a reputation for success in specialized environments such as Supermarket Refrigeration, Commercial & Industrial HVAC, Controls, and energy services. With sustainable operations, our collaboration and design of solutions adjust to the needs of customers in both commercial and industrial environments. Our facility in Ontario, Canada is home to our innovations. Whether it is through advanced designs or comprehensive service, we work towards maintaining our standards of reliability and accountability.

The Position:

Neelands USA Limited is searching for a Service Technician to join our team in Atlanta, Georgia. This position is regular, full-time.

Reporting to the Service Manager, the Refrigeration Service Technician will work closely with the team on repairs, installations, troubleshooting and preventative maintenance of refrigeration systems. This role requires the individual to be available during the weekdays for flexible hours between 7:00am – 5:00pm and for “on-call” rotations for 24/7 coverage in multiple locations. The individual may be required to work weekends.

Responsibilities (will vary as per the projects assigned):

Response to service calls and scheduled maintenance and repairs for refrigeration and mechanical equipment

Read and understand blueprints

Perform diagnostics to detect malfunctions and defects in equipment

Install and braze equipment

Troubleshoot to ensure the system is functioning properly following repairs

Learn and perform proper service practices

Effectively communicate and update all information regarding assignments to the team

Assist in building service area and region

Provide own basic tools for the trade

Build and maintain positive relationship with customers or clients

Maintain service vehicle inventory and cleanliness

Other duties as required including working in other departments

What you Bring to the Team:

A friendly and professional approach to dealing with customers

Excellent communication skills and customer service abilities 

A self-starter who is highly effective working independently and within a team

Flexibility, along with the ability to operate well under pressure

Ability to perform in a high pressure, time-sensitive environment 

Organizational skills and problem solving with respect to multi-tasking and prioritization of responsibilities

A keen attention to detail

A positive, hands-on, “can-do” attitude



Must have 2-4 years’ experience in servicing supermarkets or warehouse refrigeration racks

High school diploma or greater

EPA Certification Type 3 or 4

Valid State driver’s license and insurability in a company vehicle

Must be willing to undergo a background check and drug test

Must be reliable and able to travel within the state of Georgia

Must have the ability to read and understand blueprints

Strong mechanical aptitude is considered an asset

Ability to use hand and power tools is considered an asset

Brazing experience is considered an asset



If you are a team player and you are looking for an opportunity to grow with Neelands, we encourage you to submit your resume.

We thank all applicants for their interest in Neelands; however only those selected for an interview will be contacted. Please no phone calls or agencies.

Neelands is an equal opportunity employer.

Accommodations are available upon request. If applicable, please inform Neelands Group Limited of accommodations that are required during the recruitment process.

Other details

  • Pay Type Hourly
Location on Google Maps
  • Atlanta, GA, USA