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Field Service Supervisor (Refrigeration - South Florida)

Florida, 1775 Executive Road South, Winter Haven, Florida, United States of America Req #59
Thursday, October 21, 2021
Neelands is a family owned, private Canadian company that has been in the refrigeration and HVAC business since 1958. We have a long history of providing comprehensive refrigeration and HVAC design, installation, and service offerings to Supermarkets as well as Commercial and Industrial markets across North America. We are a leader in advanced refrigeration technologies and state of the art products, offering turnkey solutions for new construction, retrofits for existing facilities, system controls, HVAC services, and sustainable energy services.

Since 1958, Neelands has been providing industry-leading and customized solutions for a broad range of industries and businesses. We are proud to have a dedicated and highly skilled technical team that is focused on refrigeration, HVAC, energy management, controls, equipment sales, and service and maintenance.

Neelands Group began as a family-run business and, to this day, we treat our team like extended family. We offer a competitive salary, learning opportunities, and a range of benefits.


The Position:

Neelands USA Limited Inc. is searching for a South Florida Field Supervisor in our Miami service area to support the field service team in service activities ensuring customer satisfaction. Reporting to the Service Manager, the Field Supervisor will oversee day to day operations of the South Florida Service areas. The Field Supervisor will coordinate with the Miami Lead Technician and the Fort Myers Lead Technician to ensure we are meeting our Customers’ needs and to manage the profitability of the South Florida Service Areas.



  • Lead the day-to-day operation of the South Florida Service Teams
  • Recommend and implement strategic initiatives to enhance Service delivery
  • Mentor, train and provide technical support and guidance to the South Florida Lead Technicians and Service Technicians
  • Maintain a shared understanding of operations in South Florida with the Service Manager.
  • Maintain a working relationship with Customer Representatives (coordinators) to ensure we are meeting their needs and staying within prescribed boundaries with respect to service requests and obligations.



Must have a valid driver’s license with a clean driving abstract

  • Licensing in Florida state an asset
  • Must be willing to undergo a background check and drug test
  • 5+ years’ experience in a Supervisory role in the refrigeration and HVAC industry or related field
  • Strong working knowledge of refrigeration and HVAC systems
  • Strong working knowledge of commercial refrigeration control systems including Emerson (Einstein E2), Danfoss, MicroThermal, Sporlan and Novar.


What you Bring to the Team:

  • A self-starter who is highly effective working independently and within a team
  • Excellent organization, prioritization, and project development skills
  • Excellent written and verbal communication skills
  • Proficiency with Microsoft Office Suite
  • Basic Knowledge of SharePoint
  • Superb people-skills with the ability to train and lead others
  • Self-starting with the ability to manage multiple priorities on strict deadlines
  • Ability and willingness to travel for business primarily in the State of Florida daily between office and projects
  • Bilingualism in Spanish would be considered an asset


Why join Neelands? 

  • Paid Time Off – Vacation & Sick Days
  • Healthcare Insurance
  • 401K – 5% match if decision is made to contribute
  • Competitive Salary
  • Paid weekly
  • Employee Assistance Program (EAP)
  • Company vehicle, maintenance, and gas card
  • Company cell phone and laptop
  • Professional Development and Training


Neelands USA is committed to providing accessible employment practices that comply with Accessibility standards and regulations. If applicants require accommodation for a disability during the recruitment process, they must make their needs known in advance. Please notify Human Resources or the hiring manager upon scheduling your interview.

If you are a team player and you are looking for an opportunity to grow with Neelands, we encourage you to submit your resume.

We thank all applicants for their interest in Neelands; however only those selected for an interview will be contacted. Please no phone calls or agencies.

Neelands is an equal opportunity employer.

Accommodations are available upon request. If applicable, please inform Neelands Group Limited of accommodations that are required during the recruitment process.

Other details

  • Pay Type Hourly
Location on Google Maps
  • Florida, 1775 Executive Road South, Winter Haven, Florida, United States of America