Server

Chicopee, 396 Morrison Road, Kitchener, Ontario, Canada Req #121
Monday, October 4, 2021

Position Title: Lounge Server

Department: Food and Beverage

Reports to: Manager, Food and Beverage

 

Our Mission: Offer unique and memorable experiences through fun-filled programs, activities and events
 

Job Summary: This individual will be required to provide excellent customer service, endorsement of menu items and specials, keep a clean workspace and serve alcoholic beverages and food to guests in a fast-paced environment.


Roles and Responsibilities:

  • Responsible for maintaining all necessary certifications.
  • Ensure the safety of our guests.
  • Required to be punctual and adhere to the uniform requirements of the position.
  • Required to attend pre-season department training and corporate training.
  • Required to assist in other departments as needed determined by the demands of operations.
  • Set up and maintenance of service, bar, and dining area.
  • Table service of menu food items and beverages including coffee, tea, pop, water, and alcohol.
  • Communicate with other departments and report to shift supervisor.
  • Ability to describe and promote menu items.
  • Input orders into Point of Sale (POS) system.
  • Cash handling and nightly lock up duties.
  • Stock and track inventory bar items including alcohol.
  • Fill and monitor condiment items.
  • Special event preparation such as decorating, table setting, and cutlery roll-ups.
  • Light cleaning duties.
  • Respond to guest inquiries and provide excellent customer service.
  • Must provide own float.
  • Handle all food and beverage items according to Government health standards.

 

Key Qualifications:

  • Ability to be self-motivated with strong communication and teamwork skills.
  • Ability to work as part of a team, and independently.
  • Able to repeatedly lift 20.4 kg (45 lbs) comfortably.
  • Able to communicate verbally in a clear and concise manner.
  • Able to complete other physically demanding duties as required.
  • Able to work in all weather conditions.
  • Customer oriented.
  • Ability to work as part of a team and individually, in a fast-paced environment.
  • Takes pride in their work.
  • Previous Serving experience is an asset.

 

Additional Requirements:

  • You are passionate about the recreation industry and eager to share that passion with others.
  • You have strong people skills. You are approachable, a good listener and empathetic.
  • You will be flexible with your schedule. Your work hours will be based on business needs.
  • Ability to work weekends and weeknights and on occasion be available to cover shifts.
  • Provide your own uniform in compliance with our uniform policy.
  • You have the following certifications: Smart Serve.
  • Having following certification will be considered an asset: Safe Food Handling Certificate (REG 493).
  • You have, or can use our Human Resource platform to obtain, the following certificates: WHMIS 2015, Ladder Safety Training, Ontario Health & Safety Awareness Training (OHSA), Workplace Violence & Harassment Training (Bill 168 & 132) and Accessibility for Ontarians with Disabilities Act (AODA) Training.
  • You are 18+ years of age.
  • You are fully vaccinated (receiving two doses of a COVID-19 vaccine, plus at least 14 days).

Other details

  • Pay Type Hourly
  • Job Start Date Monday, November 22, 2021
  • Job End Date Sunday, March 20, 2022
Location on Google Maps
  • Chicopee, 396 Morrison Road, Kitchener, Ontario, Canada