Assistant Manager- Fallsview Restaurant

Sheraton On The Falls, 5685 Falls Avenue, Niagara Falls, Ontario, Canada Req #924
Thursday, January 6, 2022

Niagara Falls-based Canadian Niagara Hotels Group of Companies is one of Canada’s largest and most successful diversified entertainment businesses, with more than 2500 talented professionals spread across its various Hotels, Spas, Conference Centres, Restaurants, Craft Brewery and Distillery, Indoor Waterpark, City Touring, Entertainment and Specialty Retail businesses - with more to come!  We are home to world-class brands including Marriott, Sheraton, IHG, Morton’s, Milestones, Hard Rock Café, Rainforest Café, Hershey and Starbucks - to name a few Regardless of what business or role you start with, career development opportunities and rewards are endless for people delivering exceptional guest satisfaction and attaining business results.

Why work for Canadian Niagara Hotels as Assistant Restaurant Manager?

As a part of the Canadian Niagara Hotels team, you’ll have access to an amazing medical and dental benefits plan. We’re a company that believes in the talent of our associates, and invests in helping them learn and grow in their career. Most important, you’ll be a part of a team that’s includes 2500+ talented and dedicated hospitality enthusiasts who are dedicated to providing a luxury to each guest so they feel welcome, comfortable, and free to be themselves.


Assistant Restaurant Manager Responsibilities:

·       - Ensure courteous and superior quality service is provided to all customers

·       - Create and drive a profitable, efficient and safe restaurant environment

·       - Motivate knowledgeable, helpful, and cheerful supervisory and non-supervisory staff

·       - Create annual and semi-annual restaurant business plans, strategies, and controls, including cost-benefit analysis of equipment, products/services, revenue maximization, management and supervisory skill assessment

·       - Recruit, hire, train, develop, schedule, evaluate and counsel management and team members

·       - Develop strategies and tactics to ensure improve guest satisfaction

·       - Apply and ensure all operating equipment and cash control standards and systems are used

·       - Complete inventory checks and departmental reports

·       - Be present on the dining room floor and assist room service, as required, to ensure that operations are effectively and efficiently carried out cooperating with other departments

·      - - Manages in compliance with established company/resort policies and procedures as well as local, provincial and federal laws and regulations

·       - Enforce all health and safety/sanitation standards

·       - Other duties as assigned


What you’ll need as Assistant Restaurant Manager:

Experience: Previous supervisory experience in a high volume restaurant

Certification: Smart Serve

Other Qualifications:

·     Experience supervising union staff in an efficient and forthright manner

·      Excellent interpersonal and communication skills

·      Ability to quickly respond to changing work volume with high-energy level and speed

To learn more about Canadian Niagara Hotels Group of Businesses or view other current and future job opportunities please visit CNHCAREERS.CA

We also understand that diversity includes people with disabilities who might require reasonable accommodation in order to fully participate and contribute to their full capabilities or candidates for employment interested in reviewing or receiving information pertaining to careers at Canadian Niagara Hotels. This includes being able to fully participate in the Resort’s candidate selection process, including personal interviews in many circumstances, wherever possible and practical.   If you would like to receive information in another format or other communications supports please send an email to or by telephone at 905-374-4446 extension 4850.

Other details

  • Pay Type Hourly
Location on Google Maps
  • Sheraton On The Falls, 5685 Falls Avenue, Niagara Falls, Ontario, Canada