Policy Manager (Virtual)

Edmonton, AB, Canada Req #4
Monday, October 4, 2021
Remarkable team.  Remarkable service.  Remarkable growth.


Reporting to the Compliance Director, as the Policy Manager you are responsible for all aspects of Firma’s internal policy development and management in accordance with the global market legal and regulatory requirements.

More specifically your duties will include:

  • Driving continued improvement of the existing Compliance Program including the implementation of new regulatory requirements, controls, policies and procedures to achieve compliance with legal obligations and Company policy;
  • Authoring of Compliance policies, control procedures, and standards;
  • Facilitating implementation of new or revised policies including delivery of training;
  • Conducting ongoing gap analysis of policies and procedures, and supporting the remediation of any identified gaps;
  • Based on departmental objectives, defining the scope of assignment projects in collaboration with senior management, and ensuring that associated deliverables are completed within prescribed timeframes;
  • Building strong business relationships with internal and external stakeholders by leveraging effective communication, relationship management and negotiation skills;
  • Liaising as required with other staff and control functions, including Enterprise Risk, Internal Audit, Finance, and other Compliance functions/resources;
  • Continually building knowledge and acumen in all aspects of the organization, the business, processes and communications and change management methodologies, best practices; and
  • Other duties as maybe be required from time to time.


  • Demonstrated experience in writing policy documents, conducting and applying research, and providing feedback and recommendations to senior management.
  • Comprehensive understanding of financial services regulatory environment and applicable laws and regulations;
  • Working knowledge of risk and control frameworks such as: COSO Internal Controls Framework, COBIT, or ISO 37301:2021
  • Post-secondary education in Business, Communications, or similar.
  • Effective communicator, persuasive and influential. Demonstrated experience in presenting formally and informally to senior management, regulatory authorities, and business partners in writing, presentations, and other forums.
  • Ability to read and interpret applicable laws & regulations and understand how regulatory requirements are implemented in business lines.
  • Ability to organize yourself and others.

Bonus Points For:

  • Previous experience in Internal Audit or leading a team
  • COSO Internal Controls Certificate.


  • A competitive salary that’s benchmarked to Mercer salary data.
  • For commissioned roles, an uncapped commission structure
  • Participation Corporate Incentive program based on 10%+ of annual salary.
  • Paid vacation time plus 5 personal days.
  • One half-Friday off per month.
  • Health and dental benefits and an EAP program focused on your mental health (Headversity)
  • Company paid professional development plus access to LinkedIn Learning.
  • Employee recognition system – movie tickets, household items, electronics, gift cards, etc.
  • Flexible working arrangements

We run our business based on our values and we value those who:

  • Dare to be adventurous, have a fresh, outward-looking way of thinking, determined, independent, entrepreneurial, and ambitious.
  • Care to do what’s right and demonstrate trust, reciprocal respect, humility, honesty, and personal responsibility in all relationships.
  • Share by collaborating and working together as one team to pursue mutually beneficial relationships and better outcomes for all.
  • Uncomplicate by making life easier for customers and each other and make the complex simple and straightforward for everyone.
  • Deliver by aiming to be the best, leading the way in service excellence, and continuously working to innovate and improve products, services, and processes.

Firma is committed to creating a diverse and inclusive environment and is proud to be an equal opportunity employer. Firma provides a supportive and respectful environment free of bias, where each employee feels valued. Together our opinions, strengths, experiences, and diverse backgrounds empower us to perform better and be innovative, which is essential to Firma’s continued success.

Applicants are required to be able to work remotely and pass a background check to be eligible for consideration.

We thank all applicants in advance; however, only individuals selected for an interview will be contacted.