Mortgage Fulfillment Officer

Toronto, ON, Canada Req #99
Wednesday, September 8, 2021

Join a happy, growing team! 86% of employees recommend MCAN as a great place to
XMC leads competitors in growth year-over-year!

Job Summary:

You’re detailed oriented with a passion for getting a job done well, experience in mortgage administration and a recognized skill for relationship-building. You’re a team player willing to pitch in - we’re a small but mighty team made up of Doers – and (almost always) have a great attitude!  You know how to manage competing priorities with a keen understanding of the impact your actions have on real people. We take our responsibility to our partners and our clients very seriously - so do you.


As a Mortgage Fulfillment Officer, you’ll be accountable for effectively and efficiently reviewing mortgage documentation prior to funding of residential mortgage deals.

What you will be responsible for: 

  • Provide a high level of efficient, professional, and courteous service to customers and Brokers
  • Build strong internal working relationships
  • Follow up with mortgage brokers/customers for outstanding documents, ensure each document is reviewed, complete and accurate. 
  • Meet and maintain a set compliance ratio on monthly audits,
  • Complete all paperwork, compliance, customer service and follow-up tasks in a timely manner, and send completed file to Quality Control and our Closing Officer, on time, for funding.

The work experience, skills, education that you bring to the role: 

·        Qualifications:  

Post-secondary education in business or finance 

·       Work experience:
o   2-3 years working in mortgage administration

·       Skills & Abilities:
o   Ability to manage risk and compliance and demonstrate the highest standards of integrity and ethical conduct in accordance with XMC’s policies, guidelines and directions
o   Strong interpersonal and communication skills. 
o   Work well in a team and have confidence dealing with people and addressing issues.
o   Sound problem-solving skills, and concise attention to detail and the tenacity to complete the task properly 

Working Hours

o   Normal working hours are between 8am ~ 8pm, Monday through Friday with total of 37.5 per week, however working outside the standard business hours/days may be required depending on business needs. 

About XMC:

An agile, boutique residential mortgage lender with the experience, the character and the commitment to excellence required in Canada’s evolving real estate market. XMC is proudly owned by MCAN Mortgage Corporation, a federally regulated mortgage investment corporation. Our team is made up of respected industry innovators, influencers and big-thinkers. We do things differently than other lenders. Our business isn’t selling mortgages, it’s building relationships.  We’re all about team, how we can make contributions, and our own self development. If you’re excited about connecting - so are we!

About MCAN:

MCAN is a niche-strategic investor in the Canadian real estate market focused on three key areas: single-family mortgages, residential construction loans, and other real estate investments. Our targeted approach to growth reflects our expertise and understanding of the needs of investors, clients, partners and the markets in which we invest.

Our people are our best asset - the kind of people you want on your team: smart, collaborative and helpful with a friendly, positive attitude. We are committed to building the company and building team member capabilities. Do you possess and value the same attributes? Are you interested in your own development? Then come join our team!

The above information in this description has been designed to indicate the general nature and level of work performed by employees in the position. It is not designated to contain a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job.

MCAN is committed to providing accommodation to applicants throughout the job application and interview process. If you require any accommodations, please contact our Human Resources team at 416 847 2461

Other details

  • Pay Type Salary
  • Employment Indicator Perm FT
Location on Google Maps
  • Toronto, ON, Canada